Terms & Conditions
SHIPPING & EXCHANGES
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UPDATE TO OUR RETURN POLICY - DUE TO COVID ALL SALES ARE FINAL
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Exchanges
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We offer 7 day exchange. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exception: the following products are exempt from being exchanged. All hair extensions, wigs, hair pieces, braiding hair, and jewelry.
To complete your exchange, we require a receipt or proof of purchase.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
Unfortunately sale items cannot be exchanged.
If you need to exchange a product for the same item, send us an email at info.qualitybeautysupply@gmail.com and mail your item to: 1142 Athens Hwy, #112, Grayson, GA 30017.
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Returns
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Unfortunately, we do not offer refunds.
Shipping
To return your product, you should mail your product to: 1142 Athens Hwy, #112, Grayson, GA 30017.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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PRIVACY POLICY
This privacy notice discloses the privacy practices for Quality Beauty Supply and our website; http://www.shopqualitybeautysupply.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
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What information we collect;
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With whom it is shared;
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How it can be corrected;
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How it is secured;
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How policy changes will be communicated; and
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How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us on this site, via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
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Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
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See what data we have about you, if any.
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Change/correct any data we have about you.
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Have us delete any data we have about you.
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Express any concern you have about our use of your data
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Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
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Consent
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How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
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Disclosure
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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use non-affiliates shipping company to ship orders, and a credit card processing company to bill users for goods and services. These non-affiliates companies and their websites are not under our control, therefore, we cannot guarantee how they will use your personal information.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
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Age of Consent
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By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
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Notification of Changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to serve you.
Questions / Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info.qualitybeautysupply@gmail.com or by mail at:
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Quality Beauty Supply, LLC
1142 Athens Hwy, #112
Grayson, GA 30017
Effective Date: July 1, 2018
